Frequently asked questions

Everything you're wondering about, in one place.

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An automatic bollard is a post that rises from and lowers into the ground to control vehicle access, without anyone needing to remove or unlock it by hand. Boliq bollards are raised and lowered electronically, either manually through the app or automatically on a schedule.
Boliq Home is sized for a single driveway, Boliq Site is built for car parks and business premises with higher daily use, and Boliq Guard is a heavy-duty, road-rated bollard for highways, town centres and high-security sites. All three connect to the same app. See the product comparison for full specifications.
£2,795 fully installed for one battery powered bollard on a standard driveway, with extra bollards fitted on the same visit at £2,295 each. You can order online and see the full price before you commit. Boliq Site and Boliq Guard are quoted after a free site review, see pricing by range.
Yes, for Boliq Home on a standard driveway. We confirm your site is eligible for the fixed price from a short questionnaire and a few photos when you order, rather than sending someone out. Boliq Site and Boliq Guard still get a proper site survey, those sites vary too much to price sight unseen.
These surfaces can't reliably be cut and reinstated to match the original finish, so they're not covered by the fixed online price. Order as normal and flag your surface type, we'll review your photos and come back with a bespoke quote instead of taking payment. See our order terms for the full explanation.
No, Boliq Home is battery powered as standard, so there's no trenching or electrical work. If you'd prefer a mains-fed supply, it steps down to 24V DC through a power supply unit, an extra £95 plus £35 per metre of cable run from the nearest suitable power point.
We take a £500 deposit per bollard when you order online, with the remaining balance due once installation is complete. If your photos show your site needs a bespoke quote instead, no payment is taken until you've accepted the revised price. See our order terms for the full payment terms.
Once an installation date is booked, deposits aren't currently refundable except where we're unable to fulfil your order. If we come back with a revised or bespoke quote instead of the fixed price, no further payment is taken until you've agreed to it, so you're never charged for a price you haven't accepted. Full refund terms are being finalised ahead of launch, see our order terms for what's confirmed so far.
Yes, in line with standard consumer cancellation rights. Because installation dates are booked in advance, cancelling close to your slot may involve a charge, the exact terms are being finalised ahead of launch. See our order terms for details.
The Boliq app is currently in development alongside our first bollard ranges. You can see a preview of the app screens already, and we will let registered customers know as soon as it is available to download.
Yes. You can invite household members, staff or contractors to your bollard with their own login and their own permission level, so you don't need to share a single code or fob.
No. As long as your bollard has a network connection, you can raise, lower and check its status from anywhere you have signal, not just when you're standing next to it.
Every Boliq bollard includes battery backup as standard, which keeps it operating through a mains outage. Our Guard range also offers a solar power option for sites without a convenient mains connection.
Yes. Every bollard has a manual override so it can be raised or lowered by hand in the rare case of a mechanical or electronic fault, so you are never permanently locked in or out.
Yes, all ranges are built for continuous outdoor use in the UK climate, including rain, frost and standing water around the housing.
A single residential Boliq Home is usually fitted in half a day. Commercial sites with several bollards usually take two to four days. Highway and town centre schemes are scoped individually. See our installation page for the full process.
Battery powered installations, our standard option, generally avoid the planning triggers that come with hard-wired electrical work, though this still depends on your local authority and any restrictions on your property. Public highway or town centre schemes usually need highways approval, which we help with during the survey.
In most cases, yes. If a bollard or barrier is already installed, we can usually reuse the existing foundation and power supply, which reduces cost and disruption. This is confirmed during the site survey.
Yes, every Boliq Home order includes a 1-year warranty on parts and workmanship, included in the price. See our order terms for the details.
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